Free Worldwide Standard Shipping On All Orders Over $100 USD
Standard shipping: 10-20 business days.
Express shipping: 7-12 business days.
We do not ship to the United Kingdom.
Please allow 3-7 business days for order processing before shipping (for items that are in stock).
This is to allow each item to be independently quality checked.
Tracking information will be provided by email as soon as your order has shipped.
If you have any queries about the status of your order, please send your query, along with your order number to firstname.lastname@example.org and we will try and reply within 72 hours.
CUSTOMS, DUTIES & TAXES
All applicable customs and import duties, fees, taxes are the responsibility of the customer.
Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.
International returns initiated due to refusal to pay duties and taxes will be subject to a $25 per item restocking fee which will be deducted from the refund amount.
In this event, where an order has been subject to “free shipping” you will be refunded minus the cost price of the shipping paid by ourselves.
When entering your address, please double check to ensure that it’s correct. In the event that an incorrect delivery address is provided, your order will most likely be returned to our warehouse by the postal or courier service used.
In this event, you will need to provide the correct address to us and pay the shipping fee again (even if free shipping applied in the first instance). If the item is no longer wanted, we will refund your item (minus the shipping fee and a $15 restocking fee).